Answers to our most common questions.

Will my pages be publicly visible?

This depends on your account type. With a Basic account your page may be indexed by search engines such as Google, and we may showcase it in our Gallery. With a Premium account you can stop your pages being indexed by Google (so they won’t show up in searches), opt out of our Gallery, and you can password your page.

Will anyone be able to download and use my files?

Yes, if they have the page link. With our Premium plan you can add privacy (protect your page with a password, ask Google not to index, and remove from our Gallery) . However, it’s often better to make official artwork available than to hide it, as people will just find other ways (unofficial / recreated artwork) if they really want to use your brand somewhere.

What kind of files can I upload? 

The Files section is a way of displaying links to important brand asset files, such as logos, images, icons, internal document templates, PDF brand guides, and so on. It is not suitable or intended for adding all files related to a brand, such as very large PSD or PPT files. We may ask you to delete files if we feel you are uploading over and above ‘reasonable use’.

Our supported file types are: ai, bmp, doc, docx, dotx, eps, gif, html, ico, indd, jpg, jpeg, pdf, png, ppt, pptx, potx, pxm, psd, sketch, svg, svgz, tif, tiff, txt, xls, xlsx. If there is a file type you would like us to support please get in touch to request it.

Is there a Brandpage free plan?

Unfortunately not. However, there is a 30 day free trial and we’ve made our Basic plan very low-cost. 

I need something more custom, can you help?

Yes. If you would like a more customised approach than our plans offer, please get in touch to discuss a bespoke set up. This could especially be useful to branding agencies wanting to set up large numbers of pages and integrate with their own website.

Can you help me set up my page?

Of course. We offer this service if you wish and it can cost from £60 (about USD$75) and upwards, depending on your circumstances. Please get in touch to discuss this.

Can I suggest some ideas for features?

Yes, we always want to hear new ideas and feedback. Just email us and we’ll take a look.