Answers to our most common questions.
Will my pages be publicly visible?
This depends on your account type. With a Basic account your page may be indexed by search engines such as Google, and we may showcase it in our Gallery. With a Premium account you can stop your pages being indexed by Google (so they won’t show up in searches), opt out of our Gallery, and you can password your page.
Will anyone be able to download and use my files?
Yes, if they have the page link. With our Premium plan you can add privacy (protect your page with a password, ask Google not to index, and remove from our Gallery) . However, it’s often better to make official artwork available than to hide it, as people will just find other ways (unofficial / recreated artwork) if they really want to use your brand somewhere.
What types of brand assets is Brandpage intended for?
| ☑️ Supported | ❌ Unsupported |
| Design output files (e.g. pdf, svg, jpg, png) | Design source files (e.g. psd, indd, fig, sketch) |
| Logos, posters, templates, icons | Folder archives |
| Font files (password protect if licensed) | Videos |
| Images showing example brand application | Photo collections |
| Sample photos (max 1920px) | Large files (over 10MB) |
What file formats can I upload?
Our supported file types are: ai, bmp, doc, docx, dotx, eot, eps, gif, html, ico, indd, jpg, jpeg, otf, pdf, png, ppt, pptx, pptm, potx, potm, pxm, psd, sketch, svg, svgz, tif, tiff, ttf, txt, woff, woff2, xls, xlsm, xlsx. To request an additional format for consideration please get in touch.
Are there file upload limits?
The Files section is a way of displaying links to key brand asset files – such as logos, images, icons, templates and PDFs. It is not suitable for building a large document library. We may ask you to delete files if we feel you are uploading over and above ‘reasonable use’.
Individual files should be 10MB or less. If your files are over this you should consider optimizing their contents. PowerPoint templates incorporating photos should have these optimized prior to inclusion, and photos should be sample and not the full library.
Can I add a brand photography library?
You can display a few sample brand photos on Brandpage, but it is not suitable for a full or large photo library. The maximum allowed resolution of any stored photos is 1920px.
How can I reduce my file sizes?
You can vastly reduce the file size of images by following two simple steps:
- Resize photos so they are 1920px resolution or below.
- Use an image optimizer such as Website Planet or compressor.io.
Is there a Brandpage free plan?
Unfortunately not. However, there is a 30 day free trial and we’ve made our Basic plan very low-cost.
I need something more custom, can you help?
Yes. If you would like a more customised approach than our plans offer, please get in touch to discuss a bespoke set up. This could especially be useful to branding agencies wanting to set up large numbers of pages and integrate with their own website.
Can you help me set up my page?
Of course. We offer this service if you wish and it can cost from £60 (about USD$75) and upwards, depending on your circumstances. Please get in touch to discuss this.
Can I suggest some ideas for features?
Yes, we always want to hear new ideas and feedback. Just email us and we’ll take a look.